Privacy Policy

Chhosen Careprotects your privacy and ensures the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with applicable privacy laws.By using our services, you consent to the practices described in this Privacy Policy.

Understanding Key Terms

  • “We”, “Us”, or “Our” refers to [Your Company Name], located at [Insert Address].
  • “You” or “Your” refers to the user accessing our services.
  • “Personal Data” includes any information related to an identified or identifiable individual.
  • “Usage Data” is information automatically collected during your interaction with our services.
  • “Cookies” are small data files used to enhance user experience and analyze service usage.
  • “Service Provider” refers to external parties that assist us in providing and improving our services.

Information We Collect

Personal Information

We may collect personal details, including but not limited to:

  • Name, email address, phone number, and residential address
  • NDIS participant details and relevant health information
  • Emergency contact information
  • Any other data necessary to provide our services

Usage Data

When you visit our website or use our services, we may collect:

  • IP address, browser type, and device details
  • Pages visited, time spent, and interaction with our website
  • Cookies and tracking technologies to enhance your experience

Third-Party Platforms

If you connect with us through platforms like Google, Facebook, Instagram, LinkedIn, or Twitter, we may collect data you’ve authorized those platforms to share, such as your profile information and contact lists.

How We Use Your Data

We use the collected data to:

    • Provide, manage, and improve our services
    • Communicate updates, service-related information, and offers
    • Process requests, applications, and manage accounts
    • Ensure security, prevent unauthorized access, and comply with legal obligations

We use cookies and similar technologies to improve user experience, analyse service usage, and enhance functionality. You can manage cookie settings through your browser, but disabling them may limit certain website features.

Data Sharing and Disclosure

We may share your data:

  • With trusted service providers who assist in delivering our services
  • When required by law or to protect legal rights
  • With your consent for specific purposes
  • During business transactions, such as mergers or acquisitions

Data Retention

We retain personal information only for as long as necessary to provide services or comply with legal obligations. Usage data may be stored longer for security and analytics purposes.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of data transmission or storage is 100% secure. If a security breach occurs, we will take necessary steps to mitigate risks.

Third-Party Links

Our services may contain links to external sites. We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy regularly.

Contact Us

For any questions about this Privacy Policy or your data privacy rights, please contact us:

Chhosen Care
Phone

0432 428 173

Email

info@chhosencare.com.au

Website

www.chhosencare.com.au